SHIPPING INFORMATION
Free shipping
We offer free standard shipping on US orders over $99.
Free shipping offer does not apply to international orders.
Signature on Delivery
Orders over $500 will require a signature upon delivery.
International shipping
We offer International Delivery Duty Paid (DDP) shipping, which means that all duties, taxes, and fees are collected and paid on your behalf at checkout.
We guarantee that there will be no additional charges upon delivery.
Regrettably, we cannot accept returns, exchanges, or refunds for International DDP (Delivery Duty Paid) shipments due to the complexities of international duties, taxes, and fees.
Shipping Time
Orders are usually processed the next business day. Orders may take up to two business days to be processed during heavy shipping periods.
We offer standard shipping which generally takes 3-7 business days, expedited 2 business days, and overnight shipping.
If you have questions or concerns, please email us at info@branwyn.com.
Order Tracking
You can track your order directly on our website. Click here to go to the order tracking page.
Recyclable & compostable packaging
We are using glassine bags for our product packaging and kraft mailers for shipping. These choices reflect our commitment to sustainability. Glassine bags are fully biodegradable and recyclable, breaking down quickly and reducing long-term waste. Kraft mailers, made from recycled materials, are not only sturdy for shipping but are also eco-friendly. Together, these packaging options contribute to a more environmentally conscious approach to packaging and shipping.
MONEY BACK GUARANTEE FOR 14 DAYS
Not sure about wool?
Merino wool is super soft like cashmere!
We know you'll love it! But just in case you don't, we offer a First Try Guarantee.*
FREE US EXCHANGES FOR 30 DAYS
We know how hard it is to find perfect underwear.
Need to swap for a different size, color, or style?
No problem.
WARRANTY FOR 1 YEAR
Our bras and underwear are super high quality!
They will last 2-3 times longer than cotton or polyester bras and underwear.
We guarantee it.